Occupation ATO 2023–24
Call centre manager salary in Australia
The median salary or wage income for Call centre manager in Australia was $90,188 in 2023–24, and the average was $95,922 (ATO Table 15A).
3,901 people reported this occupation; median taxable income was $90,052; ranked 331 of 1,176 occupations by median salary or wage income.
$90,188
median salary or wage income, ATO 2023–24
ATO Table 15A
$95,922
average salary or wage income, ATO 2023–24
ATO Table 15A
$90,052
median taxable income, ATO 2023–24
ATO Table 15A
3,901
individuals, ATO 2023–24
ATO Table 15A
331
rank by median salary or wage income, ATO 2023–24
of 1,176 occupations
ATO Table 15A
Where it sits among occupations
Vertical axis: Number of occupations. Horizontal axis: Median salary or wage income ($), ATO 2023–24, in bands of $20,000. The highlighted band holds this one.
Show data
| Band | Number of occupations |
|---|---|
| $0 to $19,999 | 20 |
| $20,000 to $39,999 | 142 |
| $40,000 to $59,999 | 267 |
| $60,000 to $79,999 | 302 |
| $80,000 to $99,999 (includes this one) | 212 |
| $100,000 to $119,999 | 122 |
| $120,000 to $139,999 | 49 |
| $140,000 to $159,999 | 15 |
| $160,000 to $179,999 | 15 |
| $180,000 to $199,999 | 13 |
| $200,000 to $219,999 | 7 |
| $220,000 to $239,999 | 5 |
| $240,000 to $259,999 | 2 |
| $260,000 to $279,999 | 2 |
| $280,000 to $299,999 | 1 |
| $300,000 to $319,999 | 0 |
| $320,000 to $339,999 | 1 |
| $340,000 to $359,999 | 0 |
| $360,000 to $379,999 | 0 |
| $380,000 to $399,999 | 0 |
| $400,000 to $419,999 | 0 |
| $420,000 to $439,999 | 1 |
ATO Table 15A
Salary or wage income by year
Vertical axis: Salary or wage income ($), ATO 2023–24. Horizontal axis: Tax year.
- median salary or wage income
- average salary or wage income
Show data
| Year | median salary or wage income | average salary or wage income |
|---|---|---|
| 2017–18 | $72,312 | $76,793 |
| 2018–19 | $75,036 | $80,133 |
| 2019–20 | $77,041 | $81,759 |
| 2020–21 | $78,778 | $83,421 |
| 2021–22 | $84,000 | $88,651 |
| 2022–23 | $87,382 | $92,461 |
| 2023–24 | $90,188 | $95,922 |
ATO Table 15A
| Year | individuals | median salary or wage income | average salary or wage income |
|---|---|---|---|
| 2017–18 | 3,984 | $72,312 | $76,793 |
| 2018–19 | 3,881 | $75,036 | $80,133 |
| 2019–20 | 3,879 | $77,041 | $81,759 |
| 2020–21 | 3,829 | $78,778 | $83,421 |
| 2021–22 | 3,890 | $84,000 | $88,651 |
| 2022–23 | 3,900 | $87,382 | $92,461 |
| 2023–24 | 3,901 | $90,188 | $95,922 |
ATO Table 15A
Men and women
Horizontal axis: Median income ($), ATO 2023–24. Bars are labelled Male and Female; the exact figures are in the table below.
ATO Table 15A
| Measure | Total | Male | Female |
|---|---|---|---|
| individuals | 3,901 | 1,656 | 2,245 |
| average taxable income | $97,126 | $103,552 | $92,387 |
| median taxable income | $90,052 | $94,918 | $86,621 |
| average salary or wage income | $95,922 | $102,293 | $91,220 |
| median salary or wage income | $90,188 | $94,463 | $87,676 |
| average total income | $100,296 | $106,832 | $95,475 |
| median total income | $92,812 | $97,371 | $90,171 |
ATO Table 15A
Call or contact centre or customer service manager (unit group 1492) by state
Figures are for the unit group, not this occupation alone.
| State | individuals | average taxable income | median taxable income |
|---|---|---|---|
| ACT | 1,751 | $71,194 | |
| NT | 1,002 | $69,394 | |
| NSW | 46,847 | $74,187 | |
| QLD | 21,821 | $71,423 | |
| SA | 7,991 | $68,163 | |
| TAS | 2,258 | $67,380 | |
| WA | 10,827 | $69,896 | |
| VIC | 37,115 | $69,855 |
ATO Table 15D
Typical deductions for Hospitality, retail and service managers
Figures are for the sub-major group, not this occupation alone.
| Deduction | deduction claimants | average deduction claim |
|---|---|---|
| Work related car expenses | 164,264 | |
| Work related travel expenses | 61,742 | |
| Work related uniform/clothing expenses | 262,698 | |
| Work related self education expenses | 24,260 | |
| Other work related expenses | 305,321 | |
| Total work related expenses | 357,332 |
ATO Table 18B